Frequently
Asked 
Questions

Here is a link to a video to walk you through what is on our website.

Top left corner, or click on the Member's Area and you'll be asked to log in.

Try entering some key words in the search box in the top of each page.

You can find a contact form on the About Us (https://www.kingwoodphotoclub.com/about-us)page. Just scroll down. That form will send an email to the webmaster by default, and if you check off the other officers and coordinators they will also be notified. The officers are shown with their photographs and below, there is a tabbed section with the various committees and the names of the coordinators. We don't put their contact information on this page because the page is public, and don't want the information "harvested" for unscrupulous purposes. To contact officers and coordinators directly, members can log into the website and find the contact information for these officers and coordinators on the first Members Area page...scroll down. If all else fails, contact the webmaster using the form on the About Us (https://www.kingwoodphotoclub.com/about-us)page.

Before the site was launched we entered member's information as we received notices that they renewed or joined the club. That process was a manual process as memberships were paid on the old site. What we did was simply enter them in the new site and mark their membership as "paid" with a renewal date 12 months after that renewal transaction date. You most likely received an email for the new website notifying you that your membership was paid. This process meant that the Email used to renew membership or join the club was used as the ID for the new website. If you go to the new website and attempt to log in, you must use the same email used to pay for the membership. You can change it after you log in, if you want to. If it is the first time going to the new website you'll have to reset your password (Click on Forgot my Password), by having the system send you a reset link. We want you to set up your own passwords for security reasons. Please use a hard password because your lack of care could lead to someone getting into the site that shouldn't be there.

Have you paid your annual club dues? Memberships expires annually, a year after you paid. You should be getting a reminder. If your membership has expired you will not be able to see restricted content. Your ID for the website is the email you used to pay for your membership. That's important because that's what grants you access to the members only content. The system will allow you to set up another account but it won't have access to any of the restricted content so it'll do you no good. PLEASE use the same email that you paid for your membership with and then if you want to change it, go into your account and do that. If you have paid and you are sure you are using the correct email ID, and have reset your password, and are still having trouble, then use the webmaster contact form on the About Us (https://www.kingwoodphotoclub.com/about-us)page.

Is the site telling you your ID is wrong? Your site ID is the same email you used when you paid for your membership. In the past, some members went through the process to pay for their memberships using one email then attempted to sign in using another. Access to member only content is triggered by the membership payment process. Is the site telling you your password is wrong? Try resetting it. If the reset doesn't seem to work, make sure again that the email you use is the same as the one you paid your membership with. We don't want you to go completely insane...if you still can't get in and the reset doesn't work, or work like you think it should, we can help you. Use the contact form on the About Us (https://www.kingwoodphotoclub.com/about-us)page to contact the webmaster.